Frequently asked questions
Everything hosts and guests usually ask. Can't find yours? Email us at hello@littleenvelope.com.
Prices and payments
- What if I have more than 8 guests?
- The free plan covers up to 8 guests. For a bigger party, the Party Pass (£6.99) covers unlimited guests.
- Can I have more than one free party?
- You can have one free party running at a time. Once it has finished (or you cancel or delete it), you can start another.
- Can I upgrade after I’ve sent the invite?
- Yes. If you started on the free plan, upgrade to the Party Pass any time from your dashboard and the extras switch on straight away. Each pass is paid in full, and there’s no part-payment towards another. More parties coming up this year? The Family Pass covers every party for 12 months.
- Do guests ever pay?
- Never. Replying, seeing the party details and choosing from the present list are always free for guests.
- What if the party is moved or cancelled?
- Moving to another day? Change the date in your dashboard at no extra cost and every guest’s invite updates. Dates can be changed up to 24 hours before the party. If it’s cancelled, cancel it from your dashboard and guests will be told. Passes aren’t refunded for cancelled parties, or parties that don’t go ahead, because the invites and replies have already been used.
- Does the Family Pass renew automatically?
- Yes, once a year. You can cancel renewal at any time and keep it until the end of the year you’ve paid for.
Getting started
- How long does it take to set up?
- About ten minutes. Pick a design, add the details and your guests, then share it.
- Do I need an account?
- Only when you save your party. You can sign in with an email link, a password or Google.
- Can I change things after sending?
- Yes: the date, time, venue, details and present list can all be changed, and guests see the latest version. Once invites are out, the design, name, age and invite wording stay as they are, and everything locks once the party starts.
- Is it only for children’s parties?
- It started there, but it works for any get-together: a 40th, the Christmas do or the sports club barbecue.
For guests
- Do guests need an app?
- No. They tap a link and reply. No app, no account, no password.
- How do invites reach people?
- Share one link to a WhatsApp group, or send each guest their own invite by WhatsApp, text, email or a printed QR code.
- Can guests change their reply?
- Yes. Opening the same link again lets them update their reply, see the details or sort a present.
Presents
- Do guests have to buy a present?
- Never. Presents are always optional. The list just helps people choose something that will be loved, with no doubles.
- Can the birthday star see who’s buying what?
- No. Claims are hidden, so it stays a surprise.
Privacy and safety
- Who can see my party?
- Only people with a link. Links are unguessable and never listed in search engines, and the full address only shows once a guest replies.
- How long do you keep details?
- Party pages and guest details are deleted 30 days after the party. You can delete a party yourself at any time.
Your invites could be out tonight
Pick a design, add the details and share it to the group chat. About ten minutes, free for up to 8 guests, and no account needed until you send.
